Pouletburg, a well-established eatery for more than a decade, draws visitors from afar due to its exceptional reputation. The amiable and polite service is consistently commendable. The standout dish on the menu is undeniably their chicken in a basket, complemented by an exclusive sauce that cannot be replicated elsewhere. Regardless of whether one dines as a couple or with a larger group, Pouletburg provides ample space suitable for various occasions.
Fantastic experience. The lady who took our order was very friendly and helpful with recommendations and spoke great English! Chicken in the basket is delicious! You can choose if you wanted the sauce spicy too
Angela A — Google review
I'm not sure what they put in the sauce... But whatever they do, this is probably the most delicious chicken I've ever had. Well worth a visit if you're in the area.
Bryan B — Google review
Je voulais commencer par le positif et ensuite passer au négatif mais comme il n'y a rien de bon à en sortir, on va y aller cash. Ce restaurant, si on peut appeler ça comme ça, est tellement un sketch que je vais raconter mon avis comme tel.Déjà, aucun bonjour, aucun bienvenue, aucun sourire, rien (ah oui, c'est pas drôle sinon). On se fait installer au fond de la salle et au bout de 10mins, la serveuse débarque en nous demandant si on a choisit. On s'est regardé, ébahit, et on a demandé à voir le menu, ce qui l'a agacé. Bref, on a feuilleté le pauvre menu en 2s et on a finalement décidé de goûter au fameux poulet dans la corbeille, ils sont reconnus pour ça, ils ne peuvent quand même pas foirer leur plat phare. Si ?La serveuse revient et demande à nouveau si on a choisit. "4 poulets corbeilles svp" "Vous voulez des frites avec ?" "Des frites en plus ? Parce que.. y a bien des frites avec le poulet ?" "Non" Comment ça, non, c'est 25chf le demi-poulet sans rien ?? En effet ! 100chf pour 4 personnes, pour 2 miserables poulets. Okay, il a intérêt à être incroyable. On se prend également 3 bières, 1 coca et une assiette "Burg" de charcuteries Prix garantie pour 18chf.Après avoir servi 3 autres tables arrivés après nous, ça a enfin été notre tour. 4 demi-poulets avec une cuillère à soupe de sauce à 100chf, deux portions de frites congelées à 14chf, une petite salade mêlée à 9chf, une assiette de charcuterie de 150g à 18chf et les boissons, on est à 162,90chf. J'aurai sûrement eu moins de regrets à obtenir 4 étoiles sur 5 au Loto et râter 150mio que ce que je ressens en ce moment même.Après un service aussi médiocre, un repas aussi déséquilibré niveau qualité/prix et une soirée gâchée, on a bien pris le temps de compter les 162,90chf au centime près devant la serveuse.Et comme cette histoire ne peut pas avoir de fin heureuse, aucun "merci, bonne soirée", rien. On débarasse et nettoie votre table alors que vous y êtes encore assis.Autres anecdotes marrantes à raconter en soirée:- On demande à un serveur où se trouvent les toilettes, il nous répond qu'il n'en a aucune idée.- Payer par carte ? Vous vous croyez dans un palace ou quoi, ici c'est que par cash, y a pas moyen djadja.- Notre serveuse n'a pas voulu nous parler en Hochdeutsch et du coup comme on ne comprenait rien à son accent, on a passé plus de temps à lui demander de se répéter et à essayer de la comprendre que de manger notre poulet.- La quittance déposée sur notre table avant même que le repas arrive, sans même savoir si on prend un dessert ou non.- La bière qui ressemble plus à un fond de verre de bière auquel on aurait rajouté de l'eau.En résumé, si vous souhaitez offrir une soirée spectacle à vos proches, oubliez les tickets spectacle fnac, venez ici !(Translated by Google)I wanted to start with the positive and then move on to the negative but since there's nothing good to come out of it, we're going to go cash. This restaurant, if you can call it that, is such a sketch that I'm going to tell my opinion as such.Already, no hello, no welcome, no smile, nothing (oh yes, it's not funny otherwise). We were seated at the back of the room and after 10 minutes, the waitress arrived asking us if we had chosen. We looked at each other, stunned, and asked to see the menu, which annoyed him. In short, we looked through the poor menu in 2 seconds and finally decided to taste the famous chicken in the basket, they are known for that, they can't screw up their flagship dish. If ?The waitress comes back and asks again if we have chosen. “4 chicken baskets please” “Would you like fries with it?” "Extra fries? Because...are there fries with the chicken?" “No” What do you mean, no, it’s 25chf for half a chicken without anything?? Indeed ! 100chf for 4 people, for 2 miserable chickens. Okay, he better be amazing. We also have 3 beers, 1 coke and a “Burg” plate of charcuterie Price guaranteed for 18chf.After serving 3 other tables who arrived after us, it was finally our turn. 4 half-chickens with a tablespoon of sauce at 100chf, two portions of frozen fries at 14chf, a small mixed salad at 9chf, a 150g plate of cold cuts at 18chf and drinks, we cost 162.90chf. I would surely have had fewer regrets getting 4 stars out of 5 in the Loto and losing 150 million than what I feel right now.After such poor service, such an unbalanced meal in terms of quality/price and a wasted evening, we took the time to count the 162.90chf to the nearest cent in front of the waitress.And since this story can't have a happy ending, no "thank you, good evening", nothing. We clear and clean your table while you are still seated there.Other funny anecdotes to tell in the evening:- We ask a waiter where the toilets are, he tells us he has no idea.- Pay by card? You think you're in a palace or something, here it's only by cash, there's no way already.- Our waitress didn't want to speak to us in Hochdeutsch and as we didn't understand her accent, we spent more time asking her to repeat herself and trying to understand her than eating our chicken.- The receipt placed on our table before the meal even arrives, without even knowing if we are having dessert or not.- Beer which looks more like the bottom of a beer glass to which water has been added.In summary, if you want to treat your loved ones to a show evening, forget about Fnac show tickets, come here!
Hazal — Google review
Iconic restaurant located more or less in the center of Switzerland. No need for elaborating too much as the chicken and the sauce are famous in both the German and Italian speaking areas. I will add that I love the salad and I never have my chicken without starting with the salad. Be back soon!
IlGenio90 — Google review
We went for the 'Poulet im Chörbli' (Chicken in the basket), it didn't disappoint! Absolutely delicious, super tasty! Btw it's Cash only, atm is in walking distance ;)
NathaniaML — Google review
I have been in pouletburg more than 5 times. My last visit before the pandemic was in 2019 and I was loving it! I stopped by today on my way back to home and surprisingly noticed that taste has changed. I miss the old Pouletburg taste, sorry.
Burak G — Google review
Fantastic restaurant with the best chicken in butter sauce I've ever eaten 👌 very attentive and excellent service
Fernando O — Google review
This is one of the worst services I have experienced in my life. Slow service. And when the time was there to pay it got even worse.We wanted to pay and where ready. First suprise was cash only. In Swiss in 2024. It was like a Thailand experience. But in Thailand they can count and calculate the price. Here it took 20 minutes to figure out how much was the actual price. Everything by hand without calculated. Changing the price 3 times.I love Thailand. But even the local Swiss people said that this must be run by the mafia. They have never seen this in Swiss.So yes, the food was good. But be prepared for all the other stuff after.
Bram W — Google review
Un peu cher 25,- le demi-poulet par personne. Plus les frites, plus les boissons à 5.40 un coca. Pas d'ambiance et très froid. Mais poulet et sa sauce excellents.(Translated by Google)A little expensive 25,- for half a chicken per person. Plus fries, plus drinks at 5.40 a coke. No atmosphere and very cold. But excellent chicken and sauce.
Fabienne R — Google review
When I arrived with my family, only three tables were occupied inside. At the entrance, a small statue was holding a wooden sign with something written in German and Italian. I couldn't understand what it said, so we took a seat at a table with my family. One of the waitresses approached us and said, "There was a sign at the entrance informing you to wait at that spot. You were supposed to wait there. It's not a problem this time, but please keep it in mind for next time." Alright, we’ll keep it in mind, but with about 50 tables and only three occupied, there was no way this deserted place could suddenly become crowded. What was the point of reminding us of that? Why dampen our mood the moment we arrived? Aside from this, the food was absolutely delicious and authentic. The chicken sauce was perfect. Prices are reasonable.
Ahmet K — Google review
Pouletburg is a restaurant I have known for over a decade. Even though I don't live nearby, I like to travel there. The service is always friendly and courteous. I always order the same dish: chicken in a basket with the unique sauce that you can't find anywhere else. Whether you visit as a couple or in a small or large group, the restaurant offers enough space for different occasions. I recommend Pouletburg to all kinds of people, whether it is someone who also lives in Switzerland or someone who is visiting as a tourist. It is definitely worth a stop. Good to know: You can only pay cash here. However, if you forget to bring cash, you can always withdraw money from an ATM located just a few minutes' walk from the restaurant.
Steph R — Google review
I come here from time to time. Last Saturday when I was here it was really good. Compared to the last few times it wasn't really special. The chicken was always a bit too dry. The sauce tastes same same as always. I always order the spicy sauce with an extra portion of sauce. This time again, but the employee somehow forgot that we ordered extra sauce. I told her and she just brought it immediately. I guess she was new on the job. The food came very fast and we managed to get a table without reservation. We had 2 Poulet im Körbli with French Fries and 2 extra portions of sauces and 2 drinks which cost me 70.- with tips. I don't understand how the food is sometimes good and sometimes bad. Shouldn't a location like this always be the same?
Fanni L — Google review
I've been here 4-5 times now. The food is okay, the only reason to come here really is the chicken sauce which is unique. However the staff is very unfriendly, they are always pretty rude and stress you a lot to leave a soon as possible.I recommend it but this is what you should expect...
The_Zambon — Google review
The chicken and the buttery sauce of the chicken was spectacular and worth driving an hour for. The service was the only negative comment I could make. The staff are evidently tired of hearing requests and clearly want to communicate as little as possible. As I was asking for sauce options, the waitress was walking off (as she was replying).
Rose A — Google review
Amazing chicken with even better sauce. Bring cash, they don’t accept cards. Traditional folk Swiss music quite sweet. If you are not into having it with fries, order some rice and mix it with the sauce. Ba bum! ❤️ to the chef: consider adding Spätzle to the menu, so to mix it with to the chicken sauce. It would be amazing ;)
Daniele T — Google review
Overrated Place, Chicken was good but i ordered 1 Chicken paid 25.- and only got a half, wich doesent tastet that good as i excpectet from a Restaurant. Some Foodtrucks do it even better and charge less for the Chicken. The chicken was small and had basicly no taste without sauce. Service was quick and friendly.
Onlineboost M — Google review
Really really NOT reccomended, service doesn’t exist, looking at you like you disturb them, ignoring, making no long face for anything you order, no smile. Even a robot has more feelings. Terrible. And the worst is at the end, we are in 2024 and they accept only cash. Luckily we had some. I really don’t understand the owner of this place, like why? Just because you will need to pay commission. ????
Michael S — Google review
Once hailed as the ultimate destination for its buttery and “aromat-based” sauce and chicken🍗, this restaurant may have lost some of its luster but is still a standout on your Swiss tour list.🇨🇭Prices are following the overall trend.
Davide B — Google review
Chicken with “secret” sauce is a must and this is the place to taste it.Note: At Jan 24 the restaurant do not accept debit/credit cards.Be equipped with cash otherwise there is bancomat close by
Gls S — Google review